Learn on Guruu

Everything you need to know as a learner: choosing the right Guruu, booking, recordings, teen safety, refunds, disputes, reviews, and staying on-platform.

Find the Right Guruu (How to Choose, Message, and Book)

How to choose the right Guruu, what to ask before booking, and how to compare options.

How Booking Works (Pay, Join, Reschedule, Cancel)

Booking, payment, joining sessions, rescheduling and cancellations.

Session Recordings (Rewatch, Access, Retention)

How session recordings work, who can access them, and what to do if something goes wrong.

Safety for Teens (Guardian Accounts, Rules, Recordings)

How Guruu protects minors: guardian-managed accounts, on-platform rules, and recordings.

How Guruu Works (End-to-End)

The end-to-end flow: find, book, meet, review, and what to do if something goes wrong.

Cancellations & Refunds (Learner Guide)

Cancellation policies, refunds, no-shows, and technical issues.

Disputes & Refunds (Learner Guide)

How disputes work, what evidence matters, and how to get a fair resolution.

Reviews & Ratings (How They Work)

How to leave helpful reviews and what happens if a review is abusive or false.

Messaging & Off-Platform Rules (Why Staying On Guruu Matters)

Why you should keep messaging, booking and payments on-platform and what to do if someone tries to move you elsewhere.